01
Start Here — Apprentice foundations
Foundations, Electrical & Testing, Drivability & Diagnostics, Brakes 1, and Steering & Suspension 1 give newer technicians a clean first lane built around inspection, basics, and repeatable test habits.
Curriculum
Lead Tech / Shop Leadership curriculum path
Turn solid individual technicians into better escalators, handoff writers, case owners, and shop stabilizers. Best for senior technicians, lead-tech candidates, and people carrying more shop signal. This path is meant to be assigned intentionally, not treated like casual shelf browsing.
02
Diagnostic Core
Foundations 2, Electrical 2, HVAC 1, Engine Performance 1, Transmission / Driveline 1, Engine Mechanical 1, and ADAS / Calibration 1 build stronger complaint framing, proof discipline, and system separation.
03
Systems Specialist
Brakes 2, HVAC 2, Engine Performance 2, Advanced Electrical / Network, Advanced Drivability / Scope Strategy, Network Diagnostics 2, Scope Strategy 2, ADAS / Calibration 2, Hybrid / EV, and Diesel courses deepen real specialty capability instead of pretending advanced work is leadership by itself.
04
Lead Tech / Leadership
Shop Workflow / Leadership, Comeback Prevention, QC / Final Check, Handoff & Escalation 2, and Diagnostic Leadership 2 turn strong technicians into better case owners, escalators, coaches, and shop stabilizers.
Live academy
Review the Lead Tech / Shop Leadership path.
Lead Tech / Shop Leadership
Best for senior technicians, lead-tech candidates, and people carrying more shop signal.
Turn solid individual technicians into better escalators, handoff writers, case owners, and shop stabilizers.
Manager Operating Standards v1 for Placement, Reassignment, and Cleaner Training Control
Lead Tech / Leadership · Recommended order #1
Owners, managers, and lead-tech operators responsible for assigning learning, monitoring progress, and deciding when a technician should stay, move, or get coached differently.
- 4 weeks · 6 lessons
- Build managers who can run the academy like a shop system: assign the right starting lane, intervene when movement stalls, recognize near-completion correctly, and reassign people based on real readiness instead of vibes.
Progression / Readiness Checkpoints v1 for Honest Lane Completion and Next-Lane Moves
Lead Tech / Leadership · Recommended order #2
Owners, managers, and lead-tech operators who need a credible way to decide when someone has actually completed a lane, when they are nearly ready, and when the next-lane move should wait.
- 4 weeks · 6 lessons
- Build a training system where lane completion means something operationally, managers know what readiness really looks like, and promotions through the academy happen from evidence instead of vibes.
Shop Workflow / Diagnostic Leadership for Cleaner Handoffs, Better Time Protection, and Stronger Shop Credibility
Lead Tech / Leadership · Recommended order #3
Technicians growing into lead-tech, foreman, or high-trust shop roles who need stronger workflow judgment, handoff discipline, and diagnostic leadership habits.
- 6 weeks · 8 lessons
- Build technicians who can own cases more cleanly, improve handoff quality, protect paid time, and communicate diagnostic leadership in a way that helps the whole shop perform better.
Comeback Prevention / Final Verification Discipline for Cleaner Deliveries, Fewer Repeat Failures, and Stronger Lead-Tech Judgment
Lead Tech / Leadership · Recommended order #4
Technicians moving toward lead-tech or shop-operator trust who need stronger final-verification habits and better comeback-prevention judgment.
- 6 weeks · 6 lessons
- Build technicians who can verify repairs more honestly, catch incomplete work before delivery, and model lead-tech discipline around comeback prevention.
QC / Final Check Process for Consistent Releases, Better Shop Signal, and Fewer Quality Escapes
Lead Tech / Leadership · Recommended order #5
Technicians, lead techs, and operators who need stronger process discipline around quality control, final checks, and delivery readiness.
- 6 weeks · 6 lessons
- Build technicians who can run a trustworthy QC pass, separate true completion from hopeful completion, and support a cleaner release standard across the shop.
Handoff & Escalation 2 for Better Case Transfer, Smarter Support Requests, and Stronger Team Throughput
Lead Tech / Leadership · Recommended order #6
Technicians already comfortable with basic case handoff who now need stronger multi-person workflow, escalation timing, and lead-tech coordination habits.
- 6 weeks · 6 lessons
- Build technicians who can escalate earlier and cleaner, transfer cases without value loss, and behave more like lead techs supporting total shop throughput instead of just their own bay.
Diagnostic Leadership 2 for Case Direction, Coaching Under Pressure, and Shop-Operator Level Decision-Making
Lead Tech / Leadership · Recommended order #7
Lead techs, senior diagnosticians, and owners/operators building stronger case direction, coaching habits, and shop-level diagnostic leadership.
- 6 weeks · 6 lessons
- Build technicians who can lead the diagnostic floor more effectively, coach the team's next move, and think beyond single-case success toward whole-shop quality and throughput.